Frequently Asked Questions
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal. When choosing PayPal at checkout, you’ll be redirected to the secure PayPal page, where you can log in with your account details to complete your purchase.
IS SHOPPING ONLINE SAFE?
Absolutely. At Seagullwear, your privacy and security are our top priorities. We will never rent, sell, or share your personal information with third parties. Please refer to our Privacy Policy for more details.
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we provide worldwide shipping.
WHAT SHIPPING METHODS ARE AVAILABLE?
We use reliable, fast shipping services for all orders within the USA. The flat shipping fee is $5 per order. Please note that deliveries to U.S. military bases are currently unavailable.
HOW LONG DOES DELIVERY TAKE?
| Item Type | Handling Time (Mon–Fri) | Shipping Time (Mon–Fri) |
|---|---|---|
| Apparel | 1–3 days | 3–7 days |
| Mug | 2–3 days | 3–7 days |
| Poster, Canvas | 1–3 days | 3–7 days |
| Hats | 5–8 days | 8–15 days |
| Bedding | 5–8 days | 8–15 days |
| All-over print products | 5–8 days | 8–15 days |
CAN I CHANGE MY ORDER?
Unfortunately, we do not accept changes once an order has been placed. Please double-check your size, design, and shipping details before checkout, as we cannot process returns or exchanges due to incorrect selections.
CAN I CANCEL MY ORDER?
Yes, but only within 6 hours of placing the order. After this timeframe, your order may already be in production or shipped. Please note: cancellations are subject to a 10% processing fee. For assistance, email us at Support@Seagullwear.com.
WHAT IS YOUR RETURN & REFUND POLICY?
- You may return or exchange items within 30 days of delivery.
- Customers are responsible for the return shipping cost.
- After 30 days, all sales are considered final.
For complete details, see our Returns & Refunds Policy.
WHAT IF I HAVEN’T RECEIVED MY PACKAGE?
If tracking shows your package as delivered but you haven’t received it:
- Check around your property (it may have been left in a safe spot).
- Contact the shipping carrier listed in your tracking email.
- If the issue is not resolved, reach out to our support team at Support@Seagullwear.com.